Innovative Learning Environment (ILE)
If you are having issues, please communicate with your teacher first.
Once you have contacted your teacher, if you are still in need of help, call the Help Desk at (863) 471-5625. Hours are Mon - Fri - 8 AM to 4 PM. If there is no answer, leave a message.
We completely understand that access to Wi-Fi is the only way that online learning will work. When at home, all you have to do is add your Internet router's password before logging in.
Do you have a smart-phone that can act as a hot-spot for Internet? Many service providers include this on your plan, or are activating it during this national emergency for little or no cost.
Xfinity WiFi Hotspots in out-of-home locations (like small-to-medium businesses) are available for free to anyone who needs them to support communities through this challenging time. Find your closest hotspot.
Xfinity Internet Essentials - In response to the Coronavirus (COVID-19) emergency, Internet Essentials has increased speeds to 25/3 Mbps for all customers - no action is required. In addition, new customers will receive two months of free service. Click here for more details and signup details.
Schools do have some wifi hotspots available. If none of the options above are an option, please let your teacher know or contact your school.